1.  The Services

1.1 This agreement is between you and COACHING WITH SUBSTANCE (hereafter referred to as ‘CWS’) and relates to your participation in the ‘8 WEEK RECOVERY BREAKTHROUGH INCUBATOR’.

1.2 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR materials provided to you are confidential and must not be given to or shared with people outside of this agreement. The only exception to this is you may share relevant information with your staff for the purposes of them implementing the ideas into your business.

1.3 As a 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR client, you will be given access to personal coaching calls as deemed necessary by your allocated coach. If you would like to ask a question or you need support in a particular area, you must do so in the Exclusive 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR Facebook Group. All questions will be addressed within 48 hours.

1.4 No representations or warranties are made with respect to the results to be obtained from participating in the 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR.

  1. Liability

2.1 The client shall not at any time be obliged to act on any information, suggestion, advice or guidance given by CWS’s coaches, employees and agents as part of the service. The client takes full responsibility of implementation and results during this program.

2.2 The client is advised to take independent financial, legal or other appropriate professional advice before acting on any information, suggestion, advice or guidance as part of the service.

2.3 We will not be liable to the client/s or to any third party for any loss, damage, costs or liabilities suffered as a result of this agreement, the existence of the relationships between the parties or the services provided.

  1. Term & Payments

3.1 The client agrees to pay an initial non-refundable deposit of $1,000 AUD (+GST if applicable).

3.2 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR plus 2-weeks of implementation support = 10 weeks of contact altogether. Payments must be made in full prior to the commencement of the program week unless otherwise discussed. If you have arranged a payment plan there are no cancellations, hold-periods or refunds during this time. Should your credit card expire, you will be required to supply new details that will take you up to the end of the agreed payment period. We reserve the right to suspend your access to the program until your payments are up to date.

3.3 Support beyond the 10-weeks is available as deemed necessary by CWS. It is the client’s responsibility to request further support by contacting your allocated coach or sending an email to info@coachingwithsubstance.org.au.

3.4 Failed payments will incur a $35 AUD (+GST if applicable) administration fee unless discussed 7-days in advance in writing to info@coachingwithsubstance.org.au.

3.5 CWS reserves the right to commence legal proceedings to recover any outstanding debt owing. Any evidence of interaction with the client including emails, recordings, letters, but is not limited to, may be used as evidence in legal proceedings. Legal action may result in you having to pay legal costs, interest and could impact your credit history.

3.6 CWS reserve the right to vary this Agreement, revise CWS’s content, cancel or reschedule part of the 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR or to make other changes to CWS as reasonably required.

  1. Termination

4.1 Should you at any time wish to upgrade your membership from 8 WEEK RECOVERY BREAKTHROUGH INCUBATOR to our other offered programs, please send an email requesting an upgrade to info@coachingwithsubstance.org.au. A member of our team will then contact you to discuss your eligibility.

4.2 Cancellations can only occur provided that a phone or a Skype call has been conducted to discuss the matter with CWS. Until this occurs, you are still in the program, expected to continue to take action and payments will remain active. Should the membership be cancelled, no refunds will be processed.

  1. Confidentiality

5.1 The clients and CWS coaches, employees and agents will keep in strict confidence the existence and content of this agreement and the clients shall keep confidential all information, suggestions, advice or guidance given as part of the services.

  1. Release/Indemnity

6.1 As a client of CWS, you understand any information, suggestion, advice or guidance given as part of the service and all audio and video recordings, documents, website content and other materials are not to be relied on as any type of professional or other advice.

6.2 CWS and the program materials may only be used for educational purposes and only for non-commercial use.

6.3 The Client releases CWS’s coaches, employees and agents form all actions, causes of action, suit, claims, debt, damages, costs and demands at law or in equity or under any statue whether past, present, or future and whether made by the Client or persons acting on the Client’s behalf in any way arising out of this agreement or the coaching as part of the service.

  1. Photographs and Video Content

7.1 While this agreement is in force, the client understands that the CWS will be recording, taking photos and filming all live interaction, but not limited to. Without expectation of compensation or other remuneration, now or in the future, the client hereby gives consent to the CWS and its affiliates, to use the client’s image and likeness and/or any interview statements from the client in its publications, advertising or other media activities (including the Internet).

This consent includes, but is not limited to:

(a) Permission to interview, film, photograph, tape, or otherwise make a video reproduction of the client and/or record the client’s voice;

(b) Permission to use the client’s name; and

(c) Permission to use quotes from the interview(s) (or excerpts of such quotes), the film, photograph(s), tape(s) or reproduction(s) of the client, and/or recording of the client’s voice, in part or in whole, in its publications, in newspapers, magazines and other print media, on television, radio and electronic media (including the Internet).

 7.2 The client further grants CWS and its affiliates the rights to reproduce, use, exhibit, display, broadcast and distribute and create derivative works for this content in any media now known or later developed. The client acknowledges that CWS owns all rights to the content.

7.3 The client waivers any right to inspect or approve the use of the content or of any written copy.

  1. Miscellaneous

8.1 This agreement shall be governed by, and construed in accordance with laws of Queensland, Australia and the parties irrevocably submit to the exclusive jurisdiction of the courts of Australia not withstanding the Client may be located outside of Australia.

8.2 By becoming a client of Coaching With Substance you agree to the above points in this Agreement. Should you have any questions, please contact us via email.